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Welcome to Family Pets Home Veterinary Care's FAQ section. Here, we aim to answer some of the most common questions we receive from our clients.

  • Q: What are the benefits of mobile veterinary care?
    A: Mobile veterinary care offers numerous benefits for both pets and their owners. Some of the key advantages of choosing a mobile veterinarian like Family Pets Home Vet include: 1. Convenience: Our mobile veterinary services are designed to make it easier for you to care for your pet. We come directly to your home, saving you the time and hassle of driving to a clinic. 2. Comfort: Many pets feel more comfortable in their own homes, which can help reduce stress and anxiety during veterinary visits. This is particularly important for pets with special needs or those who are easily stressed. 3. Personalized Care: With a mobile veterinarian, you can expect more personalized care for your pet. We take the time to get to know your pet and understand their unique needs, which can lead to better health outcomes. 4. Reduced Risk of Exposure: Mobile veterinary care can help reduce your pet's risk of exposure to infectious diseases that are commonly found in veterinary clinics. This is especially important for pets with compromised immune systems. At Family Pets Home Vet, we are committed to providing high-quality, compassionate care to every pet we see. Contact us today to learn more about our mobile veterinary services and how we can help keep your pets healthy and happy.
  • Q: Why should I choose mobile vet care?
    A: Mobile vet care offers many benefits to both pets and their owners. Here are a few reasons why you may want to consider choosing a mobile veterinarian like Family Pets Home Veterinary Care: 1. Convenience: With mobile vet care, you don't have to worry about transporting your pet to a clinic or waiting in a busy waiting room. The veterinarian comes to you and provides care in the comfort of your home. 2. Less stress for your pet: Many pets find a trip to the vet stressful, especially if they don't like car rides or being in unfamiliar places. By having a vet come to your home, you can reduce your pet's stress and anxiety. 3. Personalized care: Mobile vets often have more time to spend with each patient, which means they can provide more personalized care. They can also better observe your pet's behavior in their home environment, which can be helpful in diagnosing and treating certain conditions. 4. Safety: Mobile vet care can be especially helpful for pets that are elderly, have mobility issues, or are too sick to travel. By having a vet come to you, you can avoid the risks associated with transporting your pet. At Family Pets Home Veterinary Care, we strive to provide compassionate and high-quality care for your pets in the comfort of your home. Contact us today to schedule an appointment or learn more about our services.
  • Q: How do I prepare my pet for a home veterinary visit?
    A: Preparing your pet for a home veterinary visit is an important step to ensure a smooth and comfortable experience for both your beloved furry friend and our veterinarian. Here are some tips to help you prepare your pet for a home veterinary visit: 1. Choose a quiet and comfortable space: Choose a quiet and comfortable space in your house where the vet can examine your pet. Ensure that the space is well-lit and that there are no distractions or loud noises that could cause your pet to become anxious. Clear the space of any clutter or debris that may cause your pet to feel anxious or stressed. 2. Be present: Be present during the appointment and provide your pet with plenty of love and attention. This will help to reassure them and make them more comfortable. 3. Bring your pet's medical history: Bring your pet's medical history and any medications they are currently taking to the appointment. This will help the vet to provide the best possible care for your pet. 4. Have treats on hand: Have treats on hand to reward your pet for good behavior during the appointment. 5. Keep other pets away: Keep other pets in the house away from the appointment area to prevent any distractions or potential conflicts. 6. Have your pet on a leash or in a carrier: Keep your pet on a leash or in a carrier to ensure their safety during the examination. It is also essential to have your pet restrained in case they become scared or agitated during the visit. 7. Avoid feeding your pet before the visit: If possible, avoid feeding your pet for at least a few hours before the visit. This will help your pet be more willing to take treats and food during the appointment. By following these tips, you can help ensure that your pet has a stress-free and comfortable home veterinary visit with Family Pets Home Vet. If you have any further questions or concerns, please don't hesitate to contact us.
  • Q: What should I expect during an in-home appointment with mobile veterinarian Dr. Stacie Grannum?
    A: Our primary goal is to provide your pet with the best possible care in the comfort of your home. Here is what you can expect during an in-home appointment with our doctor: 1. Personalized attention: During an in-home appointment, Dr. Grannum will take the time to get to know you and your pet. She will ask about your pet's medical history, diet, exercise routine, and behavior to create a personalized treatment plan that is tailored to your pet's specific needs. 2. Thorough examination: Dr. Grannum will perform a comprehensive physical examination of your pet to ensure they are healthy to receive services such as vaccines. 3. Preventive care: Dr. Grannum will provide your pet with preventive care, such as vaccinations, to keep them healthy and happy. 4. Compassionate care: We understand that pets can be anxious or stressed during veterinary visits. That's why Dr. Grannum takes a gentle, compassionate approach to care, using fear-free techniques to keep your pet calm and relaxed. Overall, you can expect a convenient, stress-free, and personalized veterinary experience when you choose Family Pets Home Veterinary Care.
  • Q: I need help paying for veterinary care. What options are available to me?
    A: At Family Pets Home Vet, we understand that veterinary care can be costly. We strive to provide affordable care to all of our patients, but we also understand that sometimes financial assistance is needed. Here are a few options to consider: 1. Pet insurance: Many pet insurance companies offer plans that can help cover the cost of veterinary care. Be sure to research different companies and plans to find the best fit for you and your pet. 2. CareCredit: CareCredit is a healthcare credit card that can be used to cover veterinary expenses. It offers different payment plans and can be a good option for those who need assistance with unexpected veterinary bills. 3. Local animal welfare organizations: Some animal welfare organizations offer financial assistance to pet owners in need. Check with your local animal shelter or rescue organization to see if they offer any programs. 4. Crowdfunding: Online crowdfunding platforms, such as GoFundMe, can be used to help raise money for veterinary expenses. Be sure to share your story and provide updates on your pet's progress to encourage donations. Please don't hesitate to reach out to us if you have any questions or concerns about paying for your pet's veterinary care. We're here to help.
  • Q: Do you offer payment plans?
    A: We understand that unexpected veterinary expenses can put a strain on your finances. That's why we offer payment plans through CareCredit and Scratch Pay. CareCredit is a healthcare credit card that allows you to pay for your pet's medical expenses over time, with low monthly payments and no annual fees. Scratch Pay is a financing option that provides immediate access to funds for veterinary care, with no interest for the first 12 months. Please note that payment plans are subject to credit approval and terms and conditions apply. If you have any questions about our payment options, feel free to contact us and we'll be happy to help.
  • Q: What are reputable online sources for veterinary information?
    A: When it comes to finding reliable information on pet health and wellness, it's important to be cautious of the sources you use. Some websites may provide inaccurate or misleading information that could harm your pet. Here are a few reputable online sources for veterinary information: 1. American Veterinary Medical Association (AVMA) - The AVMA provides a wealth of information on pet health and wellness, including a directory of licensed veterinarians in your area. 2. Vetstreet - Vetstreet provides articles and videos on pet health topics, as well as an online directory of veterinary professionals. 3. PetMD - PetMD offers a wide range of articles and resources on pet health and wellness, as well as a directory of veterinary professionals. 4. Veterinary Partner - Veterinary Partner is a reliable online resource that provides veterinary advice and information from licensed veterinarians and veterinary specialists. 5. Pet Poison Helpline - This website provides information on common household toxins and offers emergency poison control services for pets. 6. ASPCA Animal Poison Control Center - The ASPCA offers a 24/7 emergency poison control hotline for pet owners and provides information on toxic plants, foods, and medications. 7. Cornell University College of Veterinary Medicine - This website provides in-depth information on pet health and wellness, including articles, videos, and research information. It's important to note that online advice should never replace in-person veterinary care. If your pet is experiencing a medical emergency or any concerning symptoms, please seek immediate veterinary care from a licensed veterinarian.
  • Q: Do you see emergencies?
    A: No, we do not see emergencies. If you believe your pet needs emergency care, please call one of the local full-service veterinary clinics. They often have emergency instructions on their phone messaging systems, so calling even when they are closed is worthwhile.
  • Q: Do you treat sick pets?
    A: Our services are focused on preventive pet healthcare, aiming to prevent problems before they begin. As such, we are not treating sick pets at this time. We do not have the supplies, equipment, or medications on hand to treat your pet. Please call one of the local full-service veterinary clinics if your pet is ill.
  • Q: Will you refill my pet's prescription medications?
    A: If your pet is currently prescribed medication from another veterinary clinic to treat a medical condition, all refill requests and medical follow-ups will continue to be managed by them. An exception is if your pet enters our hospice care program for end-of-life care.
  • Q: Can I give my pet over-the-counter (OTC) medications from my local pharmacy?
    A: It is not recommended to give your pet over-the-counter medications without consulting with a veterinarian first. Many medications designed for humans can be harmful or even fatal to animals. The dosage and type of medication needed for your pet may differ from what is appropriate for humans. Additionally, some medications may interact negatively with your pet's current medications or health conditions. Always consult with your veterinarian before giving any medication to your pet, even if it is an over-the-counter medication. They can advise you on safe and effective treatments for your pet's specific condition.
  • Q: My dog (or cat) hates the vet. Will you help?
    A: We do not see aggressive pets. We will work with your pet as best as we can to prevent stress, anxiety, and fear. However, if your pet cannot be safely muzzled and restrained, we will not continue with services. This is for the safety of everyone involved, including your pet. It's your responsibility to ensure that your pet is trained to accept gentle handling and restraint from the veterinary staff.
  • Q: How can I calm a stressed and anxious pet?
    A: It's important to understand that stress and anxiety in pets can manifest in different ways such as hiding, destructive behavior, excessive barking, or aggression. Here are some tips to help calm your pet: 1. Provide a safe and secure environment - Create a safe space for your pet where they can retreat to, such as a crate or a designated room. Make sure the area is comfortable and quiet. 2. Offer plenty of exercise and playtime - Regular exercise and playtime can reduce stress and anxiety in pets. Take your dog for a walk or play with your cat using interactive toys. 3. Use calming aids - There are several natural and over-the-counter calming aids available, such as pheromone sprays or diffusers, herbal supplements, or calming collars. 4. Consider medication - If your pet's anxiety is severe, medication may be necessary. Speak to your veterinarian about prescription medications that can help reduce anxiety in pets. 5. Consult with a professional - If your pet's anxiety is persistent or severe, a professional behaviorist may be able to help. They can provide customized solutions to help your pet overcome their anxiety. Remember, it's important to be patient and consistent when helping your pet overcome stress and anxiety. If you have any concerns about your pet's behavior or health, please don't hesitate to contact us.
  • Q: Where is your office located?
    A: As a house call service, we do not have a designated office or medical building. Instead, we come to you!
  • Q: Will you be adding more services?
    A: Yes! We plan to include additional veterinary services and options in the future. Keep watch for announcements!
  • Q: What are your plans for the future?
    A: Our plans for the future include expanding our services and coverage area to reach more pet owners in need of our care. We also plan to invest in the latest technology and equipment to ensure the best possible outcomes for our patients. Our team is dedicated to continuing education and staying up-to-date with the latest advances in veterinary medicine, so we can offer the most comprehensive care possible. We are excited to continue serving the pets and families in our community for many years to come.
Image by Sean Sinclair

If our scheduling calendar does not have any available options that meet your in-home euthanasia needs, please reach out to us. 

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