top of page

Privacy Policy

At Family Pets Home Veterinary Care, we take your privacy very seriously. We understand that your personal information is valuable and we are committed to protecting it. We will never share your personal information with any third party without your explicit consent. All information you provide us with will be kept confidential and used only for the purpose of providing you with the best possible veterinary care. Our mobile veterinarian will also ensure that your pet's medical information is kept secure and confidential. If you have any concerns or questions regarding our privacy policy, please don't hesitate to contact us.

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

We use cookies to keep track of the settings and actions you have selected on our site. These small pieces of data are stored on your browser. To learn more about cookies and how we use them, please visit https://allaboutcookies.org/


The following links explain how to access cookie settings in various browsers:

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at familypetsvetcare@gmail.com or send us mail to:

Family Pets Home Veterinary Care LLC

PO Box 6772

Kingman, AZ 86402 

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at familypetsvetcare@gmail.com or send us mail to:

Family Pets Home Veterinary Care LLC

PO Box 6772

Kingman, AZ 86402

Image by Sean Sinclair

If our scheduling calendar does not have any available options that meet your in-home euthanasia needs, please reach out to us. 

bottom of page